Matt Athanasiou is a Principal Designer and Writer. As the former, he primarily works in Experience Design, improving customer needs in digital and physical spaces, with most of his time spent in the travel industry. He often writes fiction, and his work has received honorable mention in the Writers of the Future Contest and has appeared in publications such as Remastered Words and Flame Tree Press.
How can companies change their rating and review systems to better benefit users? Matt Athanasiou shares some steps to improve the experience of reviewing literature and other products — while also building stronger connections.
Read more…
